Cook County’s e-filing system continues to experience problems

Cook County’s efforts to implement an electronic filing system has run into its fair share of obstacles over the past year. Last November, the Courthouse News Service filed suit against the county, alleging that the clerk’s office was delaying the posting of public documents online, in violation of the First Amendment. In December, the Illinois Supreme Court gave the county a six-month extension to implement its e-filing system (half the time the county requested), and ordered it to commit all necessary resources to completing the transition. In January, a judge issued an injunction in the Courthouse News Service case which gave the county 30 days to develop a system that would give the press full access to newly filed cases.

After months of turmoil, the e-filing system is now in place. And people don’t like it. At all.

In theory, e-filing is supposed to increase access to the courts, enabling people without an attorney in civil cases to submit legal documents from a computer instead of trekking to a courthouse. But many paralegals and attorneys who find the mandatory platform confusing worry that it’s not user-friendly for people filing motions on their own. The system, launched July 1 by an Illinois Supreme Court order, also requires registrants to have an email address and an electronic form of payment, something advocates say can create barriers for low-income people.

Cook County Circuit Court Clerk Dorothy Brown said she is working with the vendor, Texas-based Tyler Technologies, to make the platform more intuitive. But the changes need to be approved by the Administrative Office of the Illinois Courts because they are part of a statewide program, Brown said.

“It’s been very challenging and difficult for our users as well as our staff,” Brown said. “We’re really asking our users to be patient.”

 

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s